Interesting problem - and reply.
Someone probably needs to notify Kidderminster, so they can contact the manufacturer ?
If this is more than a few isolated examples.
And just one example is already flagging a problem ?
I worked in the computer industry, and apparently the art of manufacturing hard drives was hard learnt.
Some days they were 99% good, and other days 99% rejects. Or worse.
Without 100% testing this was impossible to determine - a very expensive process.
And this was before shifting to low cost manufacturing centres...